Terms and Conditions of the Guest

1.     Room charges will be charged by the OnlinePG  at the time of booking so the Guest are not allowed to Pay any rent charges to the Accommodation provider except .

2.      Meals / food/ eatables if asked for by the guest from the accommodation provider will be billed directly by the accommodation provider and paid by the guest to him. OnlinePG will not be responsible for the quality of the food or any dispute etc arising out of the said services.

3.       Your credit card is charged for the total cost above at the time of purchase. Prices and room availability are not guaranteed until full payment is received.

4.       The rooms available are on 2PAX basis i.e. two adults with two children below 8 years without any extra charges.

5.       You must be 18 to check in to the paying Guest accommodation / hotels.

6.     Cancellation made prior to the start of 24hrs of Check In time and date will attract 10% deduction of the booking amount for refund.

7.      Cancellation made with in 24 hrs prior to the check in time and date will attract 50% deduction of the booking amount for refund.

8.     The guest is required to intimate the accommodation provider in advance his approximate time of his arrival but not later then 6 hrs from the check in time and date.

9.      In case of No Show of the guest the entire booking amount is liable to be forfeited.

10.      Guests are directed not to discuss and share any personal details / affairs with the Accommodation provider.

11.      Guest will be provided a duplicate key of the guest room by the Accommodation provider on his/her arrival and the same will be returned at the time of check out.

12.      The check in / out time is 12:00 noon.

13.      At the time of Checkout the Guest will check the Room and ensure about his belongings. If there is any dispute at their end OnlinePG is not responsible for that.

14.      If a Guest wants to extend his/her stay for more days then the Provider and Guest will inform the OnlinePG regarding this and if the guest pays for the extended stay to the OnlinePG via online or thru customer care number only then with confirmation from the OnlinePG guest will be allowed to stay or extend his/her stay.

15.      An Inspecting officer from OnlinePG may visit the Rented Accommodation twice or more in a month for thorough inspection. The guests are requested to cooperate with the inspecting officer and give them their valued views regarding the rented property.

16.      Guest and Accommodation provider are requested to check the Photo ID of the inspecting officer before allowing them to enter the House. If not satisfied by the photo ID of the Inspecting officer then it can be confirmed by calling the customer care number of the OnlinePG.

17.      A facility of Extra Bed is also provided to the guest only if the same is requested at the time of booking and paid for.

18.      It is the duty and moral obligation of the Guest to keep a peaceful and cooperative atmosphere with the Provider.

19.      No Alcoholic Drinks / Hard Drinks / Drugs / smoking etc are allowed in the Accommodation provided to the Guest.

20.      No Prostitute or any unlawful activities are allowed in the rented accommodation and if found guilty then local law will be enforced.

21.      Any Breach of terms and condition will result in to termination of booking and OnlinePG will not be liable for any losses / Business losses caused due to the termination of booking of the guest.

22.      If a Guest is accompanied by any of his friend / Family it should be mentioned at the time of Booking with their details in case if the details are not provided then the Accommodation provider may refuse the booking for the other member and OnlinePG will not be responsible in this case.

23.      A guest must provide the unique number intimated to him to the accommodations provider at the time of check in and allow the accommodation provider to verify his antecedents

24.      There will be no room service available to the guest.

25.      In case of any dispute the rights of the Guest is restricted to the amount of booking only

26.      In case of any dispute arising out of the deficiency in services provided by the accommodation provider OnlinePG will not be responsible for the same.

27.      Any dispute with subject to Chandigarh Jurisdiction.

28.      Be home on time. Unless you have made a clear arrangement with your hosts that you'll be coming and going as and when you please, don't arrive home really late. If your hosts are providing you with evening meals, be there at least half an hour before meal time. This lets the host feel confident their food will be eaten in good condition and it gives you time to help set the table or carry out other household chores. If you're late for a meal, ring first and explain. If you're arriving home late after an event, let your guests know so that they can suggest suitable entry arrangements. Be extra quiet on arriving back late and only use the minimum amounts of lighting. If the plumbing in the house is noisy, refrain from showering or bathing until morning.

29.      Be careful about Internet and phone usage. If you need to use the Internet or phone at your host's home, ask them first if this is okay with them. Ask them if they have dial-up or broadband and if your usage for a certain amount of time will cost anything. If there are costs involved (especially with long-distance calls) and your offer to leave payment. sitting on the Internet all night is just plain rude. Be thoughtful and just check your e-mails, your favorite updates and then shut down and return to the conversation

30.      Strip your bedclothes on leaving. You're not staying in a hotel and your host has to wash the sheets when you leave. Make it easier by removing sheets, pillow slips and any other linen. Place them in a neat pile on the foot of the bed. If you're staying long enough that your sheets require washing during the stay.

31.      Leave quietly and thoughtfully. If you have to leave really early in the morning, say your farewells the night before. If you're departing late at night or early in the morning, book your own transportation. Do not expect the host to run you to the airport/bus station unless the host suggests it. If you leave when the hosts are at work or out, make sure you have made prior arrangements to leave the keys somewhere safe and that you're sure how to lock the place up properly.

32.      Be careful about Internet and phone usage. If you need to use the Internet or phone at your host's home, ask them first if this is okay with them. Ask them if they have dial-up or broadband and if your usage for a certain amount of time will cost anything. If there are costs involved (especially with long-distance calls) and your offer to leave payment. sitting on the Internet all night is just plain rude. Be thoughtful and just check your e-mails, your favorite updates and then shut down and return to the conversation

Important Tips

·         If you have special dietary needs, bring your own. Offer to take care of your own special dietary needs and be clear about what this means by way of food preparation. Your host may ask for recipes; be diligent in providing these promptly. If you couldn't bring the items with you, ask your host where you can purchase them.

·         Some hosts are very fastidious about tidiness and cleanliness. Apart from being as tidy as you can be, also be careful about offering to do cleaning for them apart from picking up after yourself and clearing the table. If you offer to mop the floors or dust the shelves, they may take this as an insult. Gauge it from what you know of them and be considerate.

·         Pay attention to the security instructions in your host's home; you don't want to expose them to an insurance liability if you didn't lock up properly. Take good care of any keys that they loan you.

·        Bring your own soap! Unless they provide you with a brand new guest soap, do not use their soap. It is not polite.

Warning

·         Always replace anything you damage. Damaged items can leave long memories and gossip is not good .

·         Never leave your possessions -- clothes, food, wallets, etc. -- in the common areas. The host may not be the neatest person in the world, but he or she will certainly not appreciate seeing your things cluttering up the living room, dining room or kitchen.

·         Do not interpret your welcome into someone's home as permission to enter rooms, or look in closets, or intrude into any areas where you haven't been explicitly invited. Respect a host's privacy by erring on the side of caution--even when visiting friends or family.

·         Never, ever, gossip about or criticise your hosts or their homes. It betrays the trust someone had in you. You'll only declare yourself a rude ungrateful guest, unlikely to be invited even by those who gossip with you.

 

Agreement between User and OnlinePG


OnlinePG.com website is operated by OnlinePG and its affiliates (collectively, the 'OnlinePG websites' or ‘OnlinePG’).

The OnlinePG websites are offered to you conditioned on your acceptance without modification of the terms, conditions, and notices contained herein. Your use of the OnlinePG website constitutes your agreement to all such terms, conditions, and notices. If you do not agree with any part of the following terms, conditions and notices, you must not use the services of OnlinePG.

Additionally, the OnlinePG website may contain terms that govern particular features or offers (for example, flights, hotel reservations, packages etc.) In the event that any of the terms, conditions, and notices contained herein conflict with the additional terms or other terms and guidelines contained within OnlinePG website, then these terms shall prevail.


Modification of These Terms of Use

OnlinePG reserves the right to change the terms, conditions, and notices under which the OnlinePG websites are offered, including but not limited to the charges associated with the use of the OnlinePG website. You are responsible for regularly reviewing these terms and conditions. OnlinePG has endeavored to ensure that all the information on the OnlinePG website is correct, but OnlinePG neither warrants nor makes any representations regarding the accuracy or completeness of any data or information contained. OnlinePG disclaims any liability, responsibility or any other claim, whatsoever, in respect of any loss, whether direct or consequential, to any user or any other person, arising out of or from the use of the information contained in OnlinePG Websites.

Privacy policy

The User hereby consents, expresses and agrees that he has read and fully understands the Privacy Policy of OnlinePG contained in OnlinePG Websites and he hereby consents that the terms and contents of such Privacy Policy are acceptable to him.


Limited User

Unless otherwise specified, the OnlinePG website is not for commercial use. It is specifically meant for personal use only. The user shall not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information, software, products or services obtained from this site.

Alteration in Published Description/Content

Although OnlinePG makes every effort to ensure that the description and content on each page of the site is correct, it does not, however, take responsibility for changes occurred due to human, data entry errors or for any loss or damages suffered by any user due to any information contained herein. Also, OnlinePG does not own or operate airlines and other suppliers and cannot therefore control or prevent changes in the published descriptions. OnlinePG, therefore, reserves the right to make such changes and in the event of you placing an order with us or choosing to avail of our services, the same will be communicated to you before the confirmation invoice is made.

Liability of OnlinePG

Since OnlinePG acts only as a booking agent, it has no liability whatsoever for any aspect of the arrangements between the supplier and the customer as regard to the standard of service. In no circumstances shall OnlinePG be liable for the services provided by the supplier.

Link to Third Party Sites

The OnlinePG websites may contain links to other websites ("Linked Sites"). The Linked Sites are not under the control of OnlinePG and OnlinePG is not responsible for the contents of any Linked Site, including without limitation any link contained in a Linked Site, or any changes or updates to a Linked Site. OnlinePG is not responsible for any form of transmission, whatsoever, received from any Linked Site. OnlinePG is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by us of the site or any association with its operators or owners including the legal heirs or assigns thereof.


Prohibitaion Against Unlawful Use

As a condition of your use of the OnlinePG websites, the user warrants that they will not use the OnlinePG website for any purpose that is unlawful or illegal under any law for the time being in force within or outside India or prohibited by these terms, conditions, and notices including both specific and implied. In addition the Site shall not be used in any manner, which could damage, disable, overburden, or impair it or interfere with any other party's use and/or enjoyment of the Site. The user shall refrain from obtaining or attempt to obtain any materials or information through any means not intentionally made available or provided for through the Site.

Use of Communication Services

The OnlinePG websites may contain services such as email, chat, bulletin board services, information related to various tourist spots, news groups, forums, communities, personal web pages, calendars, and/or other message (collectively, "Communication Services"), you agree to use the Communication Services only to post, send and receive messages and material that are proper and related to the particular Communication Service. By way of example, and not as a limitation, you agree that when using a Communication Service, you will not:

Defame, abuse, harass, stalk, threaten or otherwise violate the legal rights (such as rights of privacy and publicity) of others.

Publish, post, upload, distribute or disseminate any inappropriate, profane, defamatory, infringing, obscene, indecent or unlawful topic, name, material or information.

Upload files that contain software or other material protected by intellectual property laws (or by rights of privacy of publicity) unless you own or control the rights thereto or have received all necessary consents.

Upload or distribute files that contain viruses, corrupted files, or any other similar software or programs that may damage the operation of another's computer.

Advertise or offer to sell or buy any goods or services for any business purpose, unless such Communication Service specifically allows such messages.

Conduct or forward surveys, contests, pyramid schemes or chain letters.

Download any file posted by another user of a Communication Service that you know, or reasonably should know, cannot be legally distributed in such manner.

Falsify or delete any author attributions, legal or other proper notices or proprietary designations or labels of the origin or source of software or other material contained in a file that is uploaded.

Violate any code of conduct or other guidelines, which may be applicable for or to any particular Communication Service.

The user should take particular care while disclosing any identifying information in any Communication Service, which may be identifiable.

Violate any applicable laws or regulations for the time being in force in or outside India.

Violate any of the terms and conditions of the user agreement or any other terms and conditions for the use of OnlinePG Websites contained elsewhere herein.

OnlinePG has no obligation to monitor the Communication Services. However, OnlinePG reserves the right to review materials posted to a Communication Service and to remove any materials in its sole discretion. OnlinePG reserves the right to terminate the users access(es) to any or all of the Communication Services at any time without notice for any reason whatsoever.

OnlinePG reserves the right at all times to disclose any information as necessary to satisfy any applicable law, regulation, legal process or governmental request, or to edit, refuse to post or to remove any information or materials, in whole or in part, in OnlinePG's sole discretion.

OnlinePG does not control or endorse the content, messages or information found in any Communication Service and, therefore, OnlinePG specifically disclaims any liability or responsibility whatsoever with regard to the Communication Services and any actions resulting from the users participation in any Communication Service.

Materials uploaded to a Communication Service may be subject to posted limitations on usage, reproduction and/or dissemination; User is responsible for keeping himself/herself updated of and adhering to such limitations if they download the materials.

 

Termination/Access Restriction

OnlinePG reserves the right, in its sole discretion, to terminate the access to any or all OnlinePG websites and the related services or any portion thereof at any time, without notice.


Third Party Account Information

By using the Account Access service, the user authorizes OnlinePG and its agents to access third party sites designated by them or on their behalf for retrieving requested information, thereby appointing OnlinePG and its agents as their agent for this purpose. While registering the user will choose a password and is responsible for maintaining the confidentiality of the password and account. The user is fully responsible for all activities that occur while using their password or account. It is the duty of the user to notify OnlinePG immediately of any unauthorized use of their password or account or any other breach of security. OnlinePG will not be liable for any loss that may be incurred by the user as a result of unauthorized use of their password or account, either with or without their knowledge. The user shall not use anyone else's password at any time.

Fees Payment

OnlinePG reserves the right to charge listing fees for certain listings, as well as transaction fees based on certain completed transactions using the Services. OnlinePG further reserves the right to alter any and all fees from time to time, without notice.

The user shall be completely responsible for all charges, fees, duties, taxes, and assessments arising out of the use of the Services.


Using the Services

OnlinePG is responsible only for the transactions that are done by the user through OnlinePG. OnlinePG will not be responsible for screening, censoring or otherwise controlling transactions, including whether the transaction is legal and valid as per the laws of the land of the user. The user warrants that they will abide by all such additional procedures and guidelines, as modified from time to time, in connection with the use of the services. The user further warrants that they will comply with all applicable laws and regulations regarding use of the services.

User Agreement

In the event that any of the terms, conditions, and notices contained herein conflict with the Additional Terms or other terms and guidelines contained within any particular OnlinePG website, then these terms shall control.


OnlinePG is not responsible for any errors, omissions or representations on any of its pages or on any links or on any of the linked website pages. OnlinePG does not endorse any advertiser on its web pages in any manner. The users are requested to verify the accuracy of all information on their own before undertaking any reliance on such information.

The linked sites are not under the control of OnlinePG and OnlinePG is not responsible for the contents of any linked site or any link contained in a linked site, or any changes or updates to such sites. OnlinePG is providing these links to the users only as a convenience, and the inclusion of any link does not imply endorsement of the site by OnlinePG.

OnlinePG hereby expressly disclaims any implied warranties imputed by the laws of any jurisdiction. OnlinePG considers itself and intends to be subject to the jurisdiction only of the courts of NCT of Chandigarh, India.

If the user does not agree with any of the disclaimers above, they are advised not to read the material on any of the OnlinePG pages or otherwise use any of the contents, pages, information or any other material contained on the OnlinePG Websites. The user expressly agrees that use of the services is at their sole risk. The services are provided on an "as is" and "as available" basis. OnlinePG may change the features or functionality of the services at any time, in their sole discretion. OnlinePG expressly disclaims all warranties of any kind, whether express or implied, including, but not limited to the implied warranties of merchantability, fitness for a particular purpose and non-infringement.

The information, software, products, and services included in or available through the OnlinePG websites may include inaccuracies or typographical errors. Changes are/may be periodically made/added to the information herein. OnlinePG may make improvements and/or changes in the OnlinePG websites at any time without any notice to the User. Any advice received except through an authorised representative of OnlinePG via the OnlinePG websites should not be relied upon for any decisions.

OnlinePG at its sole discretion reserves the right not to accept any customer order without assigning any reason thereof. Any contract to provide any service by OnlinePG is not complete until full money towards the service is received from the customer and accepted by OnlinePG.

The maximum liability on part of OnlinePG arising under any circumstances, in respect of any services offered on the site, shall be limited to the refund of total amount received from the customer for availing the services less any cancellation, refund or others charges, as may be applicable. In no case the liability shall include any consequential loss, damage or additional expense whatsoever.

In no event shall OnlinePG and/or its suppliers be liable for any direct, indirect, punitive, incidental, special, consequential damages or any damages whatsoever including, without limitation, damages for loss of use, data or profits, arising out of or in any way connected with the use or performance of the OnlinePG website(s). Neither shall OnlinePG be responsible for the delay or inability to use the OnlinePG websites or related services, the provision of or failure to provide services, or for any information, software, products, services and related graphics obtained through the OnlinePG website(s), or otherwise arising out of the use of the OnlinePG website(s), whether based on contract, tort, negligence, strict liability or otherwise. The user understands and agrees that any material and/or data downloaded or otherwise obtained through the use of the Service is done entirely at their own discretion and risk and they will be solely responsible for any damage to their computer systems or loss of data that results from the download of such material and/or data.

No advice or information, whether oral or written, which the user obtains from OnlinePG or through the services shall create any warranty not expressly made herein or in the terms and conditions of the services. In case the user is not satisfied with any services provided under this site or any portion of the OnlinePG website(s), or with any of these terms of use, their sole and exclusive remedy is to discontinue using this site.

Proprietary Rights


OnlinePG may provide the user with content such as sound, photographs, graphics, video or other material contained in sponsor advertisements or information. This material may be protected by copyrights, trademarks, or other intellectual property rights and laws. The user may use this material only as expressly authorized by OnlinePG and shall not copy, transmit or create derivative works of such material without express authorization.

The user acknowledges and agrees that he/she shall not upload, post, reproduce, or distribute any content on or through the Services that is protected by copyright or other proprietary right of a third party, without obtaining the permission of the owner of such right. Any copyrighted or other proprietary content distributed with the consent of the owner must contain the appropriate copyright or other proprietary rights notice. The unauthorized submission or distribution of copyrighted or other proprietary content is illegal and could subject the user to personal liability or criminal prosecution.


Modification of These Terms of Use

OnlinePG reserves the right to change the terms, conditions, and notices under which the OnlinePG websites are offered, including but not limited to the charges. The user is responsible for regularly reviewing these terms and conditions.

Personal and Non-Commercial Use Limitation

Unless otherwise specified, the OnlinePG websites are for your personal and non-commercial use. The user may not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information, software, products or services obtained from the OnlinePG website(s).


Relationship

None of the provisions of any agreement, terms and conditions, notices, or the right to use this website by the user contained herein or any other section or pages of OnlinePG Websites or its partner websites, shall be deemed to constitute a partnership between the user and OnlinePG and no Party shall have any authority to bind or shall be deemed to be the agent of the other in any way.


Headings

The headings and subheadings herein are included for convenience and identification only and are not intended to describe, interpret, define or limit the scope, extent or intent of this agreement, terms and conditions, notices, or the right to use this website by the user contained herein or any other section or pages of OnlinePG Websites or its partner websites or any provision hereof in any manner whatsoever.


Interpretaion Number and Gender

The terms and conditions herein shall apply equally to both the singular and plural form of the terms defined. Whenever the context may require, any pronoun shall include the corresponding masculine, feminine and neuter form. The words “include”, “includes” and “including” shall be deemed to be followed by the phrase “without limitation”. Unless the context otherwise requires, the terms “herein”, “hereof”, “hereto”, ‘hereunder” and words of similar import refer to this agreement as a whole.

Indemnification

The User agrees to indemnify, defend and hold harmless OnlinePG and/or its affiliates, partner websites and their respective lawful successors and assigns from and against any and all losses, liabilities, claims, damages, costs and expenses (including reasonable legal fees and disbursements in connection therewith and interest chargeable thereon) asserted against or incurred by OnlinePG and/or its affiliates, partner websites and their respective lawful successors and assigns that arise out of, result from, or may be payable by virtue of, any breach or non-performance of any representation, warranty, covenant or agreement made or obligation to be performed by the User pursuant to this agreement.

Serverability

If any provision of this agreement is determined to be invalid or unenforceable in whole or in part, such invalidity or unenforceability shall attach only to such provision or part of such provision and the remaining part of such provision and all other provisions of this Agreement shall continue to be in full force and effect.